Category: Our Story

There are two types of screen flickering/shaking that I experienced with my SP4. 1) screen flickers if there is no activity on screen and there is a horizontal line on the upper part of it. Read more…

My symptoms aren’t as severe as other users, so it doesn’t show on photos very well, but my whole screen becomes blurry with a slight shaking, vibrating motion until something on the screen moves (mouse Read more…

I purchased a Surface Pro 4 (512 SSD 16 RAM) device in January of 2016 for about $2,000. It worked fine until August of 2017, when the screen flickering started. The flickering was only noticeable Read more…

I have had my Surface since June 2016 and started to encounter the issue around September 2017. It flickers when there is nothing moving on the screen but it seems to have started flickering when Read more…

Screen starts to flicker when running virtual machines using VMWare and when watching videos for a long time. The issue started since June/July 2016.

My SP4 copy is flickering from the middle to the bottom. This issue makes the visibility barely unenjoyable and also makes the texts unreadable in the affected areas. My personal video is uploaded to the Read more…

Same issue, progressively getting worse and worse. Now flickers even when there are things moving on screen. Zero feedback from Microsoft. Unacceptable for such a premium priced product to have such a major flaw. Please Read more…

Hi, I had this problem around June. I occured about a week before my warranty was due to expire so I sent it back and got a replacement device sent to me by Microsoft. I Read more…